Terms of service

1. General

• These Terms of Service govern your use of our website, products, and services.

• We may update these terms at any time without prior notice. Continued use of our services means you accept the updated terms.

2. Eligibility

You must be at least 16 years old or have parental/guardian consent to purchase or use our services.

3. Payments

• All prices are listed in GBP and must be paid in full at the time of purchase.

• We reserve the right to change pricing at any time.

4. Refunds & Returns

• All sales are final. We do not offer refunds or returns under any circumstances.

• For defective or damaged physical products, contact us within 48 hours of delivery for review.

5. Digital Products & Training

• All digital courses, eBooks, templates, and online training are non-refundable and non-transferable.

• Access to digital products is granted for personal use only and may not be shared or resold.

6. Intellectual Property

• All content, materials, branding, and training provided by BY CHLOE remain our intellectual property.

• You may not copy, distribute, or reproduce our content without prior written consent.

7. Limitation of Liability

We are not liable for any loss, damage, or injury resulting from the use of our products or services. All use is at your own risk.

8. Termination

We reserve the right to refuse or terminate access to our services if you breach these terms.

9. Governing Law

These terms are governed by the laws of United Kingdom